Shipping & Returns
Shipping
Orders placed via www.objective-studies.com are delivered to European Union countries.
On request we do deliver to countries outside of the European Union. Please reach out to contact@objective-studies.com to inquire.
Please note that all orders ship from our facilities in Denmark.
Processing Time
Orders are typically processed within 2-5 business days after payment confirmation, excluding weekends and holidays.
Shipping Methods
We offer standard shipping options with delivery times varying depending on destination. Expedited shipping may be available for select items. Please note that special arrangements might be needed for large objects.
Shipping Rates
Shipping rates are calculated based on the weight and dimensions of the package, as well as the destination. Shipping costs will be displayed at checkout before payment.
Delivery Estimates
Estimated delivery times are provided for each shipping option at checkout. Please note that delivery estimates are not guaranteed and may vary depending on carrier delays and other factors beyond our control.
Duties and taxes
When purchasing within the EU, all orders include Danish VAT 25%. If you are a business customer and require an invoice with exempt of VAT, please reach out to contact@objective-studies.com. When inquiring from countries outside of EU, an invoice will be created to reflect ordering location.
Returns
Return Eligibility
We accept returns within 14 days from delivery. To be eligible for a return, items must be unused, in the same condition as received, and in the original packaging.
Return Process
To initiate a return, please contact contact@objective-studies.com with your order details. Once your return request is approved, you will receive instructions on how to return the item.
Return Shipping
Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect. We recommend using a trackable shipping service and purchasing shipping insurance for return shipments.
Refunds
Upon receiving and inspecting the returned item, we will process a refund to the original payment method within 5-7 business days. Please note that shipping fees are non-refundable, and a restocking fee may apply to certain returns.
Contact Us
If you have any questions or concerns about our shipping and returns policy, please don't hesitate to contact us at contact@objective-studies.com. We are here to assist you and ensure your shopping experience with us is smooth and satisfactory.